Management Profiles

Mark Riley
Phone: 803-407-0133, Option 4
Fax: 803-407-1649

I began my career in the Insurance industry in 1993 with Mid-South Insurance Company as a Sales and Service Representative for the SC and GA territory.  I left Mid-South in January of 1998 to take a position with Ferguson Marketing Group in Charleston, SC as an Association Sales and Service Representative.  I left FMG in 2003 to form American Benefit Services. American Benefit Services, LLC is a Third Party Administrator specializing in Flexible Spending Accounts, Health Reimbursement Arrangements, COBRA Administration and other services to assist employers in providing viable health care options to their employees. ABS was founded in December of 2003.

I have also been active in the National Association of Health Underwriters since joining the industry.  I was the President of the Columbia (SC) Association of Health Underwriters from 2001-2003, and the SC Association of Health Underwriters (SCAHU) from 2010-2011 .  I served on the NAHU National Legislative Council from 2010 – 2015.  I have served on the Board of Directors for both the Columbia (SC) Association of Health Underwriters and/or the SC Association of Health Underwriters since 1997, and I am currently serving as the Legislative Chair for the State Association.

I have been married to my wife, Burgin, for over 30 years and we have two children. Our son, Cole, and daughter, Hagan.  I enjoy watching baseball of all levels, playing golf and spending time at the beach.  I am also an avid Gamecock fan!

Julia Mollnhauer

I joined ABS in July 2025 as an account manager and have since expanded my knowledge and confidence in FSA and DCA administration. With over 10 years of experience in various customer service roles, I am dedicated to helping clients understand their benefits and maximize their value. I strive to make complex information clear and easy to navigate, ensuring each client feels supported.
 
I was born and raised in Ukraine and speak Ukrainian, Russian and English fluently, which allows me to connect with a diverse range of people.
 
Outside of work, I enjoy spending time with my family, going to the movies, practicing yoga and martial arts, and working on DIY projects.

Julia Mollnhauer
Phone: 803-407-0133, Option 2
Fax: 803-407-1649

Michelle Crews

 

I began working in the insurance industry in 1995. I joined American Benefit Services in 2021, transitioning from the agency side of the business to being a Senior Account Manager for COBRA administration.  I enjoy working with employers to educate in the steps involved in complying with COBRA. I also enjoy working with employees to simplify the process of moving from full time benefits to electing and enrolling in COBRA. 

I have been married to my husband for 13 years and we have 3 girls. After living abroad for several years, I enjoy traveling and exploring new places. I love decorating and being creative with arts and crafts.

Michelle Crews
Phone: 803-407-0133, Option 3
Fax: 803-407-1649